Please allow 2-3 days for processing before shipping.
Most orders are shipped via the United States Postal Service Mail. Packages usually spend 2-5 days in transit. Please note: USPS has been slower than usual, please plan accordingly!
E.Frances Paper is fully committed to providing the highest quality products. In the event of an E. Frances Paper error, we will either replace it and ship it to you lickety split, or we will offer you a refund. Otherwise, all sales are final.
Paper and printing
All E. Frances Paper products are made in the good ol’ USA. Our envelopes come from mills that practice responsible, sustainable forestry and are produced without elemental chlorine (PCF). We make every effort to choose paper that contains at least 30% PCW (post-consumer waste), and to support the cause of non-polluting wind-generated electricity. Our printing processes use eco-friendly inks and soy-based solvents which emit very low traces of volatile organic compounds.
When will I receive my order?
All orders ship from Rhode Island. Please allow 2-3 days processing time for your order, plus 1-5 days for transit time. (This applies to domestic orders only - unfortunately we cannot say for sure how long international orders will take for transit time.)
Do you charge sales tax?
All orders shipped to Rhode Island pay a 7% sales tax.
Can you ship directly to a gift recipient?
Yes we can! If you would like to include a cute little gift note, please write your note in the additional instruction text box when ordering. It will be included with your order at no extra charge. Be sure to provide the recipient’s shipping address upon checkout.
How accurate are the colors portrayed on the screen?
We strive to match the colors as closely as possible. But keep in mind, colors on screen may differ slightly in person.
All information gathered for your order is held confidentially. Your email may be added to our newsletter list if opted in but will never ever be sold to anyone.
By visiting our site, you agree that you will not copy, print, download or otherwise reproduce any part of our products by any means.